Items that have been opened from the manufacturer packaging will NOT be accepted for return without the original package in like new condition. Returns will NOT be accepted for any products that have been used/installed/mounted. Please contact the manufacturer of the product to initiate their warranty.
Patriot Tactical LLC accepts returns on unused, unaltered products in original packaging with all accompanying manuals, instructions, and accessories within 30 days of invoice date.
All returns of non-defective products are subject to a 20% restocking fee.
On most products we ship freely to the customer. Return shipping costs are the sole responsibility of the customer unless the item is defective. Once the merchandise has been received and inspected refunds will be processed within 3 business days. It may take 3 to 7 business days for the credit to appear in your account depending on your bank or financial institution.
DEFECTIVE ITEMS [NON FIREARM]
Please contact us first regarding a defective item within 30 days of invoice date. We will work directly with you to replace the item. After 30 days, please contact the manufacturer for a warranty claim.
Patriot Tactical LLC is a fully authorized 07 manufacturer of firearms. Copy of FFL may be requested and is shipped with every firearm.
By purchasing a firearm from Patriot Tactical LLC, you acknowledge that ALL firearms MUST ship to a Federally Licensed Firearms dealer (FFL holder). [IT IS CUSTOMER’S RESPONSIBILITY TO INFORM THE RECEIVING FFL THAT A FIREARM IS BEING SENT TO THEM] [ALL FFL’S WILL BE VALIDATED BEFORE SHIPMENT OF ANY FIREARM] You further agree to a 20% restocking fee for all cancelled orders (for any reason) particularly for those cancelled because you do not want to ship to an FFL dealer. If for any reason a firearm cannot be picked up from the destination dealer or a NICS background check has been denied, or you have provided an incorrect shipping address to the chosen FFL and/or invalid shipping information, then the customer will be responsible for return freight charges or any additional charges to reship/redirect your merchandise.
NO EXCEPTIONS TO THIS RULE.
Please inspect all firearms thoroughly before completing transfer. Once the firearm is transferred to you it is yours. We cannot accept returns on firearms.
If the firearm is found to be defective after the transfer to you, it MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer's warranty policy).
If the firearm is assembled / manufactured by Patriot Tactical LLC and found to be defective, please contact us and we will work with you to diagnose the issue and send a prepaid label to return for diagnoses and repair if needed. Please understand that the firearm MUST be returned to an FFL of your choosing and a new NICS background check will be performed.
Patriot Tactical LLC
947 E. Johnstown Rd
Gahanna, OH 43230