RETURN POLICY
Items that have been opened from the manufacturer packaging
will NOT be accepted for return without the original package in like new
condition. Returns will NOT be accepted for any products that have been
used/installed/mounted. Please contact the manufacturer of the product to
initiate their warranty.
Patriot Tactical LLC accepts returns on unused, unaltered
products in original packaging with all accompanying manuals, instructions, and
accessories within 30 days of invoice date.
All returns of non-defective products are subject to a 20%
restocking fee.
On most products we ship freely to the customer. Return shipping costs are the sole responsibility of the customer unless the item is defective. Once the merchandise has been received and inspected refunds will be processed within 3 business days. It may take 3 to 7 business days for the credit to appear in your account depending on your bank or financial institution.
DEFECTIVE ITEMS [NON FIREARM]
Please contact us first regarding a defective item within 30 days of invoice date. We will work directly with you to replace the item. After 30 days, please contact the manufacturer for a warranty claim.
FIREARMS
Patriot Tactical LLC is a fully
authorized 07 manufacturer of firearms. Copy of FFL may be requested and is
shipped with every firearm.
By purchasing a firearm from Patriot Tactical LLC, you
acknowledge that ALL firearms MUST ship to a Federally Licensed Firearms dealer
(FFL holder). [IT IS CUSTOMER’S RESPONSIBILITY TO INFORM THE RECEIVING FFL THAT
A FIREARM IS BEING SENT TO THEM] [ALL FFL’S WILL BE VALIDATED BEFORE SHIPMENT
OF ANY FIREARM] You further agree to a 20% restocking fee for all cancelled
orders (for any reason) particularly for those cancelled because you do not
want to ship to an FFL dealer. If for any reason a firearm cannot be picked up
from the destination dealer or a NICS background check has been denied, or you
have provided an incorrect shipping address to the chosen FFL and/or invalid
shipping information, then the customer will be responsible for return freight
charges or any additional charges to reship/redirect your merchandise.
NO EXCEPTIONS TO THIS RULE.
Please inspect all firearms thoroughly before completing
transfer. Once the firearm is transferred to you it is yours. We cannot accept
returns on firearms.
If the firearm is found to be defective after the transfer
to you, it MUST be returned directly to the manufacturer for replacement or
repair (in accordance with manufacturer's warranty policy).
If the firearm is assembled / manufactured by Patriot
Tactical LLC and found to be defective, please contact us and we will work with
you to diagnose the issue and send a prepaid label to return for diagnoses and
repair if needed. Please understand that the firearm MUST be returned to an FFL
of your choosing and a new NICS background check will be performed.
RETURNS ADDRESS
Patriot Tactical LLC
947 E. Johnstown Rd
Suite 200
Gahanna, OH 43230